“If there’s a way to do it better: find it.”
Thomas A. Edison (1847-1931)
If we interpret this quote by Thomas Edison, the continual pursuit of improvements may (as, for example, in the case of Edison) lead to new inventions or to the improvement of already existing technologies.
It is a matter of finding ways, enabling us to achieve a certain quality standard that is subject to constant review and improvement. This requires an established structure, for example with respect to the workflows in a company.
Here, experts are referring to quality management systems aiming, among other things, at implementing appropriate measures and building up a trusting relationship with customers.
What exactly is meant by this when dealing with the working procedures of an IVF center?